Support

Email support@afterbrief.pro. Support is by email only, so everything is written down and nothing waits on a call; we reply on working days (Monday to Friday, Central European Time), usually within one.

Most questions are answered in the setup guide, the Slack guide and the page on AI drafts.

Reporting a problem

It helps to include:

• your site (your-site.atlassian.net) and whether the app is on a free, trial or paid plan;
• the work item key, and what you did, expected and saw;
• a screenshot, and the message on screen if there was one.

Please don't send incident content we don't need: we can usually find the problem from the key and the steps.

Security

Report a security issue to security@afterbrief.pro. Please give us a reasonable time to fix it before disclosing it, and don't access data that isn't yours while testing.

Data requests

To have your relay records deleted, or for anything under our privacy policy, email support@afterbrief.pro from an address at your organisation.